HOA Karen Towed My Disabled Son's Van From Our Driveway — The Lawsuit Bankrupted Her Entire Board

Chapter 2

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Diane Castellano became HOA president about eight months before all this happened, after the previous president, a genuinely kind older man named Walt, moved to Arizona to be near his grandkids. Diane ran on a platform, and I promise you I am not exaggerating, there were actual campaign flyers, of “restoring the pride and polish of Brookstone Ridge.” She drove a white Cadillac Escalade with a vanity plate that said BR PRESS, which I genuinely believed stood for Brookstone Ridge President, because subtlety was never her strong suit. She wore designer athleisure to walk her dog around the block twice a day, less for exercise and more for reconnaissance, clipboard tucked under one arm like a queen carrying a scepter.

The first sign of trouble came about two months into her reign. A note appeared on our door, printed on HOA letterhead in a font that looked like it was trying too hard to seem official. It read, Notice of violation. Commercial-style vehicle parked in driveway in excess of permitted dimensions per section 4.2 of the community covenant. Please remedy within ten days or face daily fines. I laughed out loud when I read it. Marcus’s van is a Ford Transit conversion. It is not a box truck. It is not a food-delivery vehicle. It is a family van with a ramp bolted to the side and a wheelchair symbol on the license plate. I figured it was a mistake, some overzealous new board member who did not know the neighborhood yet. I called the HOA office and left a message explaining the situation, that the van belonged to my disabled son, that it had been parked there for years without a single complaint under the last three HOA presidents.

Diane called me back herself. Her voice had that specific brand of saccharine sweetness that immediately makes the hair on the back of your neck stand up. “Mr. Delgado, I completely understand your situation,” she said. And I want you to notice she never once said the word son, or disabled, or wheelchair. She said your situation, like it was a stain on the carpet. “But rules exist for a reason. If we make an exception for you, we have to make an exception for everyone. And next thing you know, we’ve got RVs and box trucks parked all over the neighborhood and property values plummet.” I explained, again, slowly, that federal disability law requires HOAs to make reasonable accommodations for medical-necessity vehicles, that this was not a gray area, that this was settled law. She cut me off. “I’m not a lawyer, Mr. Delgado, and frankly, I don’t appreciate being lectured about my own bylaws in my own community.” Her own community. Like she owned the streets. Like the rest of us were just tenants living in her personal kingdom, waiting for her permission to exist.

I want you to understand something about Priya and me before this gets worse, because it does get worse. We are not confrontational people. I fix furnaces for a living. Priya is a pediatric nurse. We do not sue people. We do not make scenes. We pay our HOA dues on time. We mow our lawn on Saturdays. We brought casseroles to three different neighbors during the pandemic. We are, in every measurable way, the kind of people HOAs are supposed to love. But there is a very specific kind of rage that only kicks in when someone targets your kid. And Diane Castellano was about to find out exactly how deep that rage runs in a father who spent seven years learning every square inch of disability law just to make sure his son never got treated like a burden again.

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HOA Karen Towed My Disabled Son's Van From Our Driveway — The Lawsuit Bankrupted Her Entire Board

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